how to get facebook reviews

While some may say email marketing is a thing of the past, nothing is further from the truth. What better way to ask a customer to leave a review than to send them an email with instructions on how to do so.

Boosting Your Facebook Reviews

Are you looking to reach more customers and attract more business? If so, you need to ensure you are asking for and encouraging Facebook reviews. Many companies are hesitant to take this step but doing so is not difficult. There are a variety of ways you can increase the number of reviews you have on this site. Following are three you can implement right away.

Check-Ins

Post a sign at the entrance to the business reminding patrons to check in, as this can help to encourage reviews. When the individual checks in, they may share what they are doing or talk about how they love the business. Furthermore, they have the option of adding a video or photo to the post. Even if a person does not leave a review, others still see that they checked in on their page and this likewise benefits the business. If you find this doesn't help you get reviews, consider offering a discount or reward to those customers who check-in and they may then share this information with others also.

Respond to Every Review

One thing customers pay attention to is the engagement of the business with customers. Every review should be acknowledged whether it is good or bad. A simple thank you is often enough for positive reviews, but negative reviews need to be further addressed. Learn where the problem is and engage with the customer either publicly on the site or through a private message. Do everything possible to resolve the situation, as an unhappy customer who reaches out is still a customer. The business has the opportunity to turn their dissatisfaction into a positive experience that benefits both parties.

Don't Overlook Email

While some may say email marketing is a thing of the past, nothing is further from the truth. What better way to ask a customer to leave a review than to send them an email with instructions on how to do so. Businesses may wish to offer a discount or reward for those who choose to post their review but this isn't necessary. A person likes to share a good company with others and the email is simply a way to make it easier for them to do so.

Now that you know how to get facebook reviews, begin implementing these techniques immediately. Companies that do so see results in a short period of time in sales, the search engine results, and more. Make the effort to increase reviews and your investment in terms of the time you spend will be well rewarded.